What our clients say

We provide outstanding facilities and customer service to our clients

Durham County Council

Lovely and very helpful staff.  Fabulous equipment.  Great space - clean, light and airy.



Brilliant service and event space.  Will definately use again.  Staff were great!


Darlington Business Club

We were extremely pleased with the way the whole event went.  Thank you.






Very comfortable environment for training.



Reception staff were amazing, catering was excellent.  We hope to use the venue again.


First Contact

Excellent service and helpful staff.  Lovely, comfortable and spacious rooms which allow productive meetings and discussions.  Excellent choice of food at an excellent price.  Fresh and healthy produce.  We are now booking on a regular basis.  Thank you.


Mental Health First Aid

Fantastic venue and friendly staff.


Virgin Trains

Great service, well looked after.


Emergency First Aid Training

I found this course really effective and particularly liked the biology background provided. Now I understand why we carry out certain procedures and I think I will remember them more easily.



Emergency First Aid Training

Very knowledgeable trainers and good examples given.



Emergency First Aid Training

Very good course. I was bit apprehensive beforehand but I feel I can use the skills learnt.


Belmont CE Primary School

Facilities are clean & comfortable. The trainer’s knowledge was extensive and extremely helpful. I really found the course extremely informative.



Esh Group

Staff were brilliant in the run up to our booking and during our few days here. Came once and booked again for the following week, fantastic service! brilliant, will recommend to anyone.


Emergency First Aid, Remedial Massage

It was the best First Aid training I've ever done! Thank you


Paediatric First Aid, Nursery Worker

Packed full of information delivered in a way that made it very understandable. Jeff was a great trainer, very helpful and we were all made to feel very comfortable. I left having learnt so much!


Adult Education / Volunteer Celebration

Absolutely fabulous, nothing was too much trouble, staff very friendly approachable and helpful. Facilities great. Catering was everything we asked for, catered for dietary requirements. Absolutely fab day, thank you!


Fire Warden, School Office Manager

The course was great, really enjoyed it, very informative but informally delivered, so impressed. We will definitely be using The Work Place again!


Anne Frank Ambassadors

Staff so friendly and professional, has gone above and beyond and been a great help. Everything set up as requested. Booking again for repeat event in July


First Aid at Work, Teacher

Thoroughly enjoyed this training course and really appreciated Jeff's attitude, good humour but also serious as content required. Great rappour with whole group. Thank you


First Aid at Work, Teacher

felt a 'common sense' approach towards learning first aid was beneficial to me and would help me to remember points learnt whenever needed in the future


Benmor Medical

Great user friendly facilities 10/10, Very good facilities, excellent access, friendly & helpful staff


Paediatric First Aid, Teacher

Very informative and a good mix of practical and listening/interactive activities,
Jeff was very friendly, approachable and knowledgable


Paediatric First Aid, Teacher

Great course and very well presented, I now have a great understanding and feel confident about first aid


Fire Warden Training, Headteacher

Everything was relevant to my role in school, Gave me a lot of useful knowledge to use and pass on to staff


Fire Warden Training, Teaching Assistant

Professional, easy manner of course leader, information presented well so interest was maintained throughout.


Paediatric First Aid, Nursery

Nice mix of presentation, practical activity and personal anecdotes! Good delivery of a difficult subject!


NCS Training, Blake Carter-White

Fantastic service, welcoming and accommodating, thank you! Food enjoyed by all, Look forward to returning, many thanks


Diabetes UK

Lovely, friendly, helpful staff made the whole day very easy from our perspective. Staff went over and above to provide everything we needed. Very modern, clean and accessible and very nice food. Would definitely use this venue again - great!


Food Safety Course, Teaching Assistant

Informative, chatty, visual, quick paced. Thank you Jeff for making a dull subject interesting with your tales! Thank you for another well delivered course at a good venue


Profound Services

Very friendly, helpful staff, a very comfortable venue with good facilities and travel links.


Durham County Council

Staff really helpful in making participants comfortable throughout the 3 days. The most helpful reception staff I have ever seen while delivering training. Made our jobs much easier! Excellent facilities for the training we were conducting. Very impressed with technical equipment and ease of use. Excellent venue which we would recommend.


Paediatric First Aid Course, Teacher

I found that Jeff was very focused on making sure we all felt at ease and confident when practising first aid and would recommend him to anyone looking at doing this course.


Paediatric First Aid Course, Teacher

The most interesting First Aid Course I've been on so far, held my interest for longer than the others.


Paediatric First Aid Course, Teacher

Trainer was friendly and approachable, contextualised scenarios very well and as a result I feel much more confident in my ability/knowledge in administering first aid. Thank you!



Generally a great venue with excellent staff. Thank you!


Wise Drive Police

The facilities and staff were first class. Fantastic venue with fantastic friendly and helpful staff, Tommy & Dave great help. Thank you and we look forward to seeing you next year.


Weight Watchers

Everything was fab on the day, great meeting had by all! Tommy was just a star and so helpful, will do anything for you.



Great location and value for money.


Pera Training

Very good support at very short notice, very pleased!



I'd certainly use The Work Place again and recommend to colleagues. Nothing was too much trouble for The Work Place staff. Thank you!



Service was excellent, Couldn't ask for better Reception Staff and Caretakers, they couldn't be more helpful



Outstanding customer service provided during the visit. Nothing was too much trouble. Friendly and relaxed working environment. Will definitely recommend for future use.


Cummins Power Generation, Ross Collins

I just wanted to say thank you for all the help this week with our training sessions, the feedback I have received has been very positive and we will definitely be looking to use venue again for any future events in Darlington. Better venue than others recently used, in fact the best of the past 2 years.


HCSS Education, Melissa Bramley

I would just like to say thank you for hosting the Newton Aycliffe Nuts & Bolts seminar on Tuesday 12 November. We received positive feedback from both delegates and trainers - we hope to work with you again in the near future.


Durham County Council, Children and Adults Service, June O'Neil

I would like to take this opportunity to say how impressed I was with all the staff at The Work Place when I was there for the OT Good Practice Day. In particular Tracy and Leanne who from the onset made the whole process smooth from beginning to end. They went out of their way to accommodate us and actioned any request in a timely fashion. They are an asset to the organisation. People are very quick to complain and very rarely praise good customer service, however I felt on this occasion they deserved recognition.